Terms

Payment Terms
Net 30 days. A finance charge of 1.5% per month (18% per annum) will be charged on all invoices 15 days overdue. The charges will be computed from the date of invoice.

Open Account Credit Terms
To qualify for open account terms, a current credit application may be required.

Shipping
All merchandise is sold F. O. B. factory. We prepay the freight and will add the charges to your invoice. On request we will estimate the freight charges before shipment. Special request shipments such as airfreight can be arranged; prepayment may be required.

• Tailgate Delivery (standard) – The driver will bring the freight only to the back (tail) of the truck. Consignee (customer) is responsible for offloading the merchandise.
• Lift Gate Delivery – If you don’t have a dock, lift gate delivery is recommended for heavier or larger shipments. Please note: the lift gate only lowers the merchandise to street level. The consignee (customer) must then remove the shipment from the lift.
• Notify Before Delivery – The freight carrier will notify you approximately 24-48 hrs prior to delivery.

Damaged Shipments
All shipments are insured against damage in transit. If your shipment shows any signs of visual damage, it should be noted on the freight bill or receiving ticket, and signed by the driver. If damage to the shipment is concealed (not visible until the carton is opened), please keep all of the packaging materials and the original carton. In both cases, please notify Sun Dental immediately.

Returns
Customer service and satisfaction are important to us. We will accept return of unused products up to 90 days from shipping date. Please call for authorization and return shipping instructions. You may be responsible for all shipping charges. Custom and imprinted items are not returnable unless a defect in manufacturing is present.

Minimum Order / Broken Carton
On several items a small service charge will be added if you order less than minimum quantities.

Custom Items
Orders for custom items must be in writing with the copy and / or artwork attached. Copy should be typed or clearly printed. Colors must be clearly identified. A proof of your design will be sent for your approval. Custom items may require an advance deposit. Custom, special order and imprinted items are not returnable unless there is a defect in manufacturing.

General Conditions of All Sales
If your delinquent account is referred to an attorney for collection, reasonable attorney fees will be added to the amount due. Any charges for returned checks will be added to the amount due. No representations are made other than those made by the manufacturer. Within terms and conditions are incorporated in every order.